GDPR Policy

The Cauldron Company PLC

The Cauldron Company PLC (“We”, “Us”, or “Our”) respects your privacy and is committed to complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our websites and services, including:

  1. https://thecauldron.io/
  2. https://wizardexploratorium.io/
  3. https://shop.thecauldron.io/
  4. https://us.shop.thecauldron.io/
  5. https://efm.thecauldron.io/

1. Data We Collect

We collect and process the following categories of personal data:

a. Device Information

  1. Web browser, IP address, time zone, and cookie data.
  2. Pages visited, interactions on our websites, and referring URLs or search terms.

b. Order and Contact Information

  1. Name, billing address, shipping address, email, phone number, and payment details (excluding stored card information).
  2. Purchase and booking history for our venues and services.

c. Other Data Sources

  1. Information shared via social platforms (e.g., Facebook) or partner sites.
  2. Combined data from other Cauldron-related businesses.

2. Legal Basis for Processing Data

Under GDPR, we process your personal data based on:

  1. Contractual Necessity: To process transactions and deliver services.
  2. Legitimate Interests: For fraud prevention, business analysis, and improving customer experiences.
  3. Consent: For marketing communications where applicable.

3. How We Use Your Data

  1. Fulfillment of orders, including shipping and customer service communications.
  2. Improving and optimizing our websites.
  3. Fraud prevention and security.
  4. Marketing communications and targeted advertisements (based on your preferences).

4. Sharing Your Data

We may share your personal data with trusted third parties, including:

  1. Service Providers: For payment processing (e.g., Shopify), website analytics (e.g., Google Analytics), and email services.
  2. Compliance Obligations: To comply with legal obligations or protect our rights.

5. Your GDPR Rights

Under GDPR, you have the right to access, rectify, delete, and object to the processing of your data. Contact us at privacy@thecauldron.io to exercise these rights.

6. Contact Us

The Cauldron Company PLC
94B Wallis Road, London, E9 5LN, United Kingdom
Email: privacy@thecauldron.io