Magical Support Squad
Please use our Web Chat (bottom right of your screen) for all questions, support inquiries, and group booking requests.
We've compiled answers to common questions in our FAQs in the Help Center within the Web Chat.
Due to the loud and busy nature of our venue, we do not offer phone support. All support is provided via Web Chat or email. Our Live Chat is available 7 days a week, 9am-5pm. If an agent is not available, we will reply to your inquiry by email.
We can also be reached directly at exploratoriumsupport@thecauldron.io
For press enquiries click here.
Visit Us
Wizard Exploratorium
26 Greek Street, Soho
London, England, W1D 5DE
United Kingdom
Opening Hours
Monday: 11:00am-18:00pm (Shop Only)
Tuesday: 11:00am-18:00pm (Shop Only)
Wednesday: 11:45am - 11:00pm
Thursday: 11:45am - 11:00pm
Friday: 11:45am - Midnight
Saturday: 11:45am - Midnight
Sunday: 11:45am - 11:00pm
Please Note: Hours may change during holiday periods.
Contact Us
Please use our Web Chat (bottom right of your screen) for all questions, support inquiries, and group booking requests.
We've compiled answers to common questions in our FAQs in the Help Center within the Web Chat.
Due to the loud and busy nature of our venue, we do not offer phone support. All support is provided via Web Chat or email. Our Live Chat is available 7 days a week, 9am-5pm. If an agent is not available, we will reply to your inquiry by email.
We can also be reached directly at exploratoriumsupport@thecauldron.io