Magical Support Squad

We've compiled answers to common questions and support inquiries in our FAQs in the Help Center within the Web Chat (bottom right of your screen).

Due to the loud and busy nature of our bars, we do not offer phone support.  Please fill in the contact form below to reach our support team, who will reply by email.

We can also be reached directly at exploratoriumsupport@thecauldron.io

For press enquiries click here.

Contact Us

Please use our Web Chat (bottom right of your screen) for all questions, support inquiries, and group booking requests.

We've compiled answers to common questions in our FAQs in the Help Center within the Web Chat.

Due to the loud and busy nature of our venue, we do not offer phone support. All support is provided via Web Chat or email. Our Live Chat is available 7 days a week, 9am-5pm. If an agent is not available, we will reply to your inquiry by email.

We can also be reached directly at exploratoriumsupport@thecauldron.io